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Help centreUsing the platform

Making a booking

  • Search a port and use the map
  • Why do I see no hotels?
  • Why book Seafarer Recommended hotels
  • Why book close to check-in
  • Check the cancellation policy before you book
  • Book for a whole crew
  • Add the guest names
  • Enter the crew change details
  • Tell the hotel about arrival times or meals
  • What the expenses card covers
  • Why keep the expenses card switched on
  • Add your markup
  • Pay with your billing account or by card
  • My booking didn't go through
  • My booking says "Requested"
Staze

The hotel platform for crew changes

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